Re: Skype 6.9 Screen freezes and sound drops every...

Welcome to the Skype community. To get started please read our short welcome post. Thanks!
Reply

Re: Skype 6.9 Screen freezes and sound drops every minute...

Add another one to the list of problems with 6.9

treguly
Novel Adventurer
Kudos: 0
Posts: 2
Registered: 17-10-2013
Message 11 of 18 (775 Views)

Re: Skype 6.9 Screen freezes and sound drops every minute...

Hey listen guys.


I tried the following and seems to do the trick.

I removed the folder ~/Library/Application\ Support/Skype

It seems to take care of freezing every few seconds. Hope it stays that way.

gkarlis
Novel Adventurer
Kudos: 0
Posts: 2
Registered: 16-10-2013
Message 12 of 18 (768 Views)

Re: Skype 6.9 Screen freezes and sound drops every minute...

[ Edited ]

I had the same Exact issue and this is what i did and it solve the problem

 

Update the Java to the latest level, i took a look on the Logs after it froze and tried to check it it got many things to do with Java crash, so i updated java to the latest and its working for the 3rd day now with no problem, im not sure if that should be the fix for it, but that works for me.

 

Just give it a try guys hope that help.

 

If that solved your problem please hit like so people would know that the issue was solved that way.

 

Cheers.

AhmedSeoudy
Novel Adventurer
Kudos: 2
Posts: 4
Registered: 17-10-2013
Message 13 of 18 (762 Views)

Re: Skype 6.9 Screen freezes and sound drops every minute...

Upgrading Java to 1.7 u45 did the trick!  While I had first downgraded (which also worked), upgrading the Java version has given me a much more stable version with 6.9!

 

The steps I did included:

And yay, working!  Thanks!

morpheus76
Novel Adventurer
Kudos: 2
Posts: 3
Registered: 24-07-2012
Message 14 of 18 (734 Views)

Re: Skype 6.9 Screen freezes and sound drops every minute...

Im glad it helps mate, 

 

For me as far as i know that this would be temporary and the fix should come from Skype team tho because upgrading the java will only help temporary i guess, hope that doesnt come again and skype work fast on fixing that issue,

 

 

Cheers mate :happy:

AhmedSeoudy
Novel Adventurer
Kudos: 2
Posts: 4
Registered: 17-10-2013
Message 15 of 18 (704 Views)

Re: Skype 6.9 Screen freezes and sound drops every minute...

Same issue here. Was advised by Skype support to clear all local Skype files and reinstall (I fail to see why reinstalling would help, but clearing settings might help). I'll see if this sorts the issue tomorrow. I don't have much faith in Skype, after crap like voicemails playing back at double speed for over six months, and v5+'s horrible iPad-style UI, to give but two examples.

 

Skype 6.9, Mid-2007 24" 2.8GHz iMac, 4GB RAM, ATI Radeon HD 2600 Pro 256MB VRAM, OS X 10.6.8

Wizardling
Experienced Adventurer
Kudos: 76
Posts: 61
Registered: 07-07-2011
Message 16 of 18 (488 Views)

Re: Skype 6.9 Screen freezes and sound drops every minute...

I am having the same problem.  Checking here with support, restart skype, restart mac. problem persists.  The problem is with Microsoft and Skype, fix it please!

 

it is funny how I never get the opportunity for feedback when the call is crappy, which is 90% of the time.

vawiha
Novel Adventurer
Kudos: 1
Posts: 3
Registered: 25-08-2012
Message 17 of 18 (399 Views)

Re: Skype 6.9 Screen freezes and sound drops every minute...

After downgrading, I see that CPU usage has dropped from 87-111%  (6.9) to around 65-72% (6.:cool:.

We'll see how this plays out, but that's a pretty significant drop.

GrailPuffin
Casual Tourist
Kudos: 0
Posts: 1
Registered: 19-11-2013
Message 18 of 18 (352 Views)
Reply

© 2014 Skype and/or Microsoft. The Skype name, associated trade marks and logos and the "S" logo are trade marks of Skype or related entities. Use of this website constitutes acceptance of the Terms of Use and Privacy and Cookie policy.

No emergency calls with Skype
Skype is not a replacement for your telephone and can't be used for emergency calling