My video camera on my mac isn't working for Skype.

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My video camera on my mac isn't working for Skype.

I am fully updated, using a built-in camera on my macbook pro, and i went into preferences to check it out, and my video camera isn't working with skype. i thought it was the camera at first, but it's not. i can still take pictures on photobooth, but skype won't work. help?

elainag97
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Registered: 14-02-2013
Message 1 of 11 (10,541 Views)

Re: My video camera on my mac isn't working for Skype.

Hello Im currently having the same problem...did you eventually get it fixed...

arianac
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Message 2 of 11 (10,485 Views)

Re: My video camera on my mac isn't working for Skype.

Same problem. Brand new macbook pro. Latest version of skype for mac downloaded. facetime camera works on other apps. mac support declares it a skype problem. Grrr.

Peter2Alward
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Message 3 of 11 (10,432 Views)

Re: My video camera on my mac isn't working for Skype.

If you use Ecamm software, Call Recorder and/or iGlasses, please make sure you have the latest version(s) installed.

 

And we will need your help.

Can you create and submit logs using Thibault's instruction, please? You can find instruction on how to create logs here: http://community.skype.com/t5/Mac/How-to-report-a-crash-hang-or-any-other-issue/td-p/1449277

 

Thank you.

MisterB
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Message 4 of 11 (10,414 Views)

Re: My video camera on my mac isn't working for Skype.

They sent me directions to create a log, use terminal, I'm not computer savvy like that, I have no idea how to do those things but a lot of people are having problems.  Most of the contatacts I Skype with and clients can't get video now either.  Not just with me, with anyone.  So if this was an update, its a mess.

pixiesusan
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Message 5 of 11 (10,406 Views)

Re: My video camera on my mac isn't working for Skype.

OH and I don't have either Recorder or iglasses.  So boo.

pixiesusan
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Message 6 of 11 (10,400 Views)

Re: My video camera on my mac isn't working for Skype.

Having the same issue. All of a sudden my camera isn't working on my Macbook Pro. I use skype all the time and it was working last night then this morning nothing. Black screen when I look in preferences. Has anyone figured out how to fix this?

shannonmc1
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Message 7 of 11 (10,340 Views)

Re: My video camera on my mac isn't working for Skype.

I have fixed the problem in the only way that is working for me.  I got rid of the "new" skype and got my older version off of my back up Time Machine.  It works perfectly.  So for me all the issues are in the new version.  NO matter what instructions they, or anyone gave me, the new skype won't work on my iMac.  

 

I do have another question, my skype keeps updating to the newer version automatically, is there a way to NOT have it do that?

pixiesusan
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Message 8 of 11 (10,328 Views)

Re: My video camera on my mac isn't working for Skype.

In Skype's General Preferences, untick "Keep Skype up to date" or "Check for updates automatically" (I don't recall the wording on v5.x, but it shouldn't be difficult to find). That should do it.
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mkichaa
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Message 9 of 11 (10,307 Views)

Re: My video camera on my mac isn't working for Skype.

I'm having this same probelm.. and none of the handy dandy tips Skype have given me have worked. 

 

Come on, Skype. Obviously there is something wrong with this update. Fix it.

EmmaleeH
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Registered: 06-10-2013
Message 10 of 11 (5,861 Views)
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