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Novel Adventurer
ccarnes9
Posts: 2
Registered: ‎14-12-2011

I keep getting the I/O message every time I try logging on....

Every single time I try to log on I get an Error: I/O message, and no matter what I do to fix it, nothing helps. Here are the steps I have taken so far: -> Force quitting and reopening Skype. (doesn't work) -> Deleting/uninstalling the Skype application, clearing trash, reinstalling the Skype application, and then opening it. (doesn't work) -> Deleting/uninstalling the Skype application, clearing trash, restarting my computer, reinstalling the Skype application, and then opening it. (doesn't work) And now I am at a complete loss. All of the FAQ tutorials on this matter in the support service area are for Windows, which isn't very helpful. If you could help me it would be much appreciated. -Please and thank you. (And yes, I have the latest version of Skype for the Mac OS)
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Novel Adventurer
ccarnes9
Posts: 2
Registered: ‎14-12-2011

Re: I keep getting the I/O message every time I try logging on....

Also, new update. I can log onto skype with a different account, just not this one. This leads me to believe that there is something wrong with my account itself, but I don't know what that may be. Please, again, if you have any ideas on the matter, they would be most helpful. -Thanks
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Novel Tourist
syyinghallways
Posts: 1
Registered: ‎14-12-2011

Re: I keep getting the I/O message every time I try logging on....

I have the same problem. So I waited. Now I am back on but there is something wrong with the options on skype. I am quite confused and devastated seeing as I am expecting an important call from someone. I tried similar processes to help fix my skype as well. So far nothing is working. :'(

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Novel Tourist
abbyaisha
Posts: 1
Registered: ‎11-02-2012

Re: I keep getting the I/O message every time I try logging on....

i have been experiencing the same problem ever since i installed the update. how can we fix it?

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Novel Adventurer
CoachFreddie
Posts: 3
Registered: ‎11-02-2012

Re: I keep getting the I/O message every time I try logging on....

I have the same problem since I upgraded to 5.5.0... I tried everything too. deleated skype and reinstalling... etc, etc

I was woundering if we deleated the following folders:

home/library/skype

home/caches//com.skype.skype

home/preferences/com.skype.skype.plist

 

These are the only folders I found... so far...

 

It might delete all my contacts, but I can always put in the contacts back in. At this point I don't care.

It might be a complete new install?

Any one have any other ideas?

Coach Freddie

 

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Novel Adventurer
CoachFreddie
Posts: 3
Registered: ‎11-02-2012

Re: I keep getting the I/O message every time I try logging on....

[ Edited ]

I got it working :happy: I tried everything too... etc, etc
Okay… here's what I did:
1. Put the program Skype in trash.
2. Went to menu and clicked on Go/home
Then I put the following folders in the trash:
3. home/library/....... skype
4. home/caches/....... /com.skype.skype
5. home/preferences/......... com.skype.skype.plist
6. Then empty trash
7. Restarted my Mac
8. Installed Skype… and I was good to go! :happy:
 
Only 2 of my contacts were left, but I can always put in the contacts back in. It was worth it.
Hope this helps… good luck :happy:
Coach Freddie
CoachFreddie.com

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Novel Adventurer
CoachFreddie
Posts: 3
Registered: ‎11-02-2012

Re: I keep getting the I/O message every time I try logging on....

Fix is below... Coach Freddie
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Novel Tourist
patsyjune
Posts: 1
Registered: ‎17-02-2012

Re: I keep getting the I/O message every time I try logging on....

I am also experiencing the same problem. I have not been able to resolve it in anyway.

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Novel Tourist
Geno
Posts: 1
Registered: ‎03-03-2012

Re: I keep getting the I/O message every time I try logging on....

With my Mac (Lion OS) I can't login with one of my Skype names.  The other one does login.  How do I correct this?  I have tried reinstalling Skype and am using the latest version 5.5.0.2430.

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