Can't see caller....

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Can't see caller....

I am not sure if I fiddled with a setting or what but I used to be able to video call just fine but now when I try, on the other end they have no trouble seeing me but I'm not seeing anything (can't see the caller or myself)...all I see is a black box where the image of the person should be. Please help! 

equinaz
Casual Tourist
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Registered: 28-07-2011
Message 1 of 5 (621 Views)

Re: Can't see caller....


equinaz wrote:

I am not sure if I fiddled with a setting or what but I used to be able to video call just fine but now when I try, on the other end they have no trouble seeing me but I'm not seeing anything (can't see the caller or myself)...all I see is a black box where the image of the person should be. Please help! 


I am having the same problem. What can be done to fix this problem?

I would like to keep my present e-mail, richardstewart936@yahoo.com
mario0324
Novel Adventurer
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Registered: 01-03-2013
Message 2 of 5 (204 Views)

Re: Can't see caller....

are you on an Apple iPad by chance and do you ever use facetime? If so, facetime needs to be turned off as it conflicts with Skype.

robo1485
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Re: Can't see caller....

 Can you fix this problem.

I would like to keep my present e-mail, richardstewart936@yahoo.com
mario0324
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Message 4 of 5 (78 Views)

Re: Can't see caller....

Depends. I only know that if you're using an iPad or iPhone Facetime needs to be turned off or it will conflict with the camera/video view.

 

For instance, I could see my sister and she could see me, but when a biz partner and I skyped, I couldn't see them at all, only the small empty box. They were on an iPad and as soon as they turned off Facetime, all was well.

robo1485
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