Send incoming call to voicemail

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Send incoming call to voicemail

I'm starting to worry that it's not possible to direct an incoming call to voicemail. When I have an incoming call, I'm presented with a red button and a green button. Clicking the red button immediately causes a busy signal to the incoming caller. Green obviously answers. 

 

One question: why in the world would anyone want to send a busy signal to an inbound caller? Wouldn't it make more sense to send them immediately to voicemail?