Send Contact Request is unavailable (dimmed).
I have not received any contact requests, despite knowing that people have sent me requests.
What is wrong, and how do I fix it?
No, I have not tried that because I am not trying to add a contact. I guess you didn't really read my question.
I want to use the Send Contact Request command, but it is dimmed.
The way to send a contact request is to click on Add Contact, then enter the name or email address of the person to whom you want to send the request. Click Find, then select the name from the resulting list. Once the name is highlighted, the Send Contact Request button will be undimmed and functional.
I didn't read it well enough because it's dimmed here as well! Sorry about that. I've never wanted to send a contact request and, anyway, don't know exactly what it does, apart from sending a request to a contact which one could do with a message.