Hi, I have a problem with an external microphone - I cannot be heard by other Skype users (and the sound is not recorded while making Skype test call). I have a brand new usb headsets (Logitech), plugged in the computer (no external hubs), tried all different settings in System preferences (OS X 10.6. and Skype preferences (18.104.22.168, even tried to install older versions of Skype - without success. Anyone got any idea how to fix this problem?
29-06-2011 10:45 - edited 29-06-2011 10:46
Be sure that :
In System Preferences / Hardware / Audio input settings :
- "Mute" is not ticked
- Audio level is high enough
In Skype preferences / Audio-Video, your Logitech USB headset is selected as microphone .
I have the same problem. Since i switched to Mac (apple newbee...) i cant seem to find my way around.
where do i find skype setup / preferences? How do I get there? There seems to be no button or menu item for it.
05-09-2011 15:30 - edited 05-09-2011 15:32
- Click Apple tiny icon at top left screen and select System Preferences, then go to Hardware >>> Sound.
Check your settings.
- While Skype is running and in front, click Skype menu (just near the Apple one at top left screen) >>> Preferences... >>> Audio/Video and there be sure that the appropriate device is selected as Microphone, speakers and Ringing.
Great advice, but I can't get it to work. My Skype Prefs. for Audio says "Built-in Input(line-in) and no other choices. This headset worked with my old Mac. It's a sort of generic headset but worked OK before.
I found the stupid solution. For some reason I had to plug it in using a USB adaptor! I thought I only had to do that with my OLD Mac (PowerPC). Well, I'm glad I tried the adaptor, but at least I got it ..test call works now. What is Apple thinking? Brand new Mac should've had a built in Microphone, or at least a jack that works!!!