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I could not access my Skype account in my iMac computer. The message I get is "Account:B_IO_ERROR." I do not have this problem if I use my iPad, my iPhone, or my Macbook. I wonder why is this is so? Could someone kindly help me troubleshoot this problem? Thanks.

Novel Tourist
Kudos: 45
Posts: 1
Registered: 25-07-2011
Message 1 of 19 (58,978 Views)

Re: Account::DB_IO_ERROR

similar problem here



my mac hard drive is just fine....

no idea what the deal is

Casual Tourist
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Posts: 1
Registered: 14-08-2011
Message 2 of 19 (58,894 Views)

Re: Account::DB_IO_ERROR




* * * * * *
Il n'y a aucun problème que l'absence de solution ne puisse résoudre !
IMac Intel 27" Retina Core i5 3.3 GHz - RAM 24 GB - OS 10.11.1
Skype 7.17.377
Community Ambassador
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Kudos: 1905
Posts: 11889
Registered: 27-06-2011
Message 3 of 19 (58,889 Views)

Re: Account::DB_IO_ERROR

Same problem for me too. I can't use Skype on my MacBook Pro. I wish Skype would answer this question. 

Novel Tourist
Kudos: 2
Posts: 1
Registered: 06-01-2012
Message 4 of 19 (57,967 Views)

Re: Account::DB_IO_ERROR

It looks Skype control files in your Mac are damaged.

Removing them and reinstalling Skype usually works fine.

If locating these files are a problem to you just use a free app like appCleaner to remove Skype and every Skype control file and reinstal Skype.

Good luck

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Casual Adventurer
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Registered: 31-12-2011
Message 5 of 19 (57,951 Views)

Re: Account::DB_IO_ERROR

This is not always true. I ahve the same problem and I have done this. My wife uses the same computer but different computer account and her SKYPE works fine. Same computer. 

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Novel Adventurer
Kudos: 0
Posts: 2
Registered: 26-12-2011
Message 6 of 19 (57,883 Views)

Re: Account::DB_IO_ERROR

appcleaner works.


normal search found like 3 files. appcleaner found 30.

Delete reinstall and works.


good app to have.

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Novel Tourist
Kudos: 0
Posts: 1
Registered: 20-01-2012
Message 7 of 19 (57,693 Views)

Re: Account::DB_IO_ERROR

hi there,


the skype on my mac came up with this very same thing -- & i think it was in response to having being looged in on my iPhone at the same time. i could usually access my a/c from 2 locations previously but it seemed to stuff up this time.


Try "Quitting" the Skype app, then re-opening it under applications & looging in again...


Fixed the problem for me

Novel Tourist
Kudos: 5
Posts: 1
Registered: 11-02-2012
Message 8 of 19 (57,411 Views)

Re: Account::DB_IO_ERROR

i have the same problem whit my iphone do you know what is the probleme

Casual Tourist
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Posts: 1
Registered: 06-05-2012
Message 9 of 19 (52,469 Views)

Re: Account::DB_IO_ERROR

I have same problem any support
Posted from Apple iPad
Novel Tourist
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Posts: 1
Registered: 07-05-2012
Message 10 of 19 (51,967 Views)

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