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Casual Tourist
douzazar
Posts: 1
Registered: ‎11-08-2011

Re: "skype quit unexpectedly" after opening chat window

well im having the same problem .. and i tried to update both the system to 10.6.8 and the skype to 5.3 and i tried 2 delete the preferences but nothing works... so untill this problem is solved you guys can complete your work normally on the old version 2.6 or 2.8, thats what i did ... lets say thank you for the skype support heheh cheers...
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Novel Tourist
wongweiser
Posts: 1
Registered: ‎30-08-2011

Re: "skype quit unexpectedly" after opening chat window

HAVING THE SAME PROBLEM. tried everything from starting a new account, to trying to find my old contacts. 

 

 

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Novel Tourist
allen-x86
Posts: 1
Registered: ‎18-12-2011

Re: "skype quit unexpectedly" after opening chat window

It has something to do with dotnet, try reinstalling dotnet 4, it fixed mine.

 

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Novel Tourist
Misty-Lynn81
Posts: 1
Registered: ‎18-12-2011

Re: "skype quit unexpectedly" after opening chat window

Did creating a new account fix the problem???
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Novel Adventurer
Substance
Posts: 4
Registered: ‎09-01-2012

Re: "skype quit unexpectedly" after opening chat window

this is the advice on the skype page, worked for me: Windows

Click Start, type run and press Enter. (On Windows XP: Click Start and then Run.)
Type the following and click OK.

%appdata%\skype
Locate and delete the file shared.xml.
If you cannot find this file:
Click Start, type run and press Enter. (On Windows XP: Click Start and then Run.)
Type the following and click OK.

control folders
In the View tab, ensure that Show hidden files and folders is enabled.
Repeat steps 1-3.
Restart Skype.

Mac

Open Finder and locate the following folder:

~/Library/Application Support/Skype
Delete the file shared.xml.
Restart Skype.

Source(s):

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Novel Adventurer
Substance
Posts: 4
Registered: ‎09-01-2012

Re: "skype quit unexpectedly" after opening chat window or when trying to make a call.

this is the advice on the skype page, worked for me: Windows

Click Start, type run and press Enter. (On Windows XP: Click Start and then Run.)
Type the following and click OK.

%appdata%\skype
Locate and delete the file shared.xml.
If you cannot find this file:
Click Start, type run and press Enter. (On Windows XP: Click Start and then Run.)
Type the following and click OK.

control folders
In the View tab, ensure that Show hidden files and folders is enabled.
Repeat steps 1-3.
Restart Skype.

Mac

Open Finder and locate the following folder:

~/Library/Application Support/Skype
Delete the file shared.xml.
Restart Skype.
Source(s):
https://support.skype.com/en-us/faq/FA10874/I-m-having-problems-with-Skype-today
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Novel Adventurer
Substance
Posts: 4
Registered: ‎09-01-2012

Re: "skype quit unexpectedly" after opening chat window

this is the advice on the skype page, worked for me: Windows

Click Start, type run and press Enter. (On Windows XP: Click Start and then Run.)
Type the following and click OK.

%appdata%\skype
Locate and delete the file shared.xml.
If you cannot find this file:
Click Start, type run and press Enter. (On Windows XP: Click Start and then Run.)
Type the following and click OK.

control folders
In the View tab, ensure that Show hidden files and folders is enabled.
Repeat steps 1-3.
Restart Skype.

Mac

Open Finder and locate the following folder:

~/Library/Application Support/Skype
Delete the file shared.xml.
Restart Skype.
Source(s):
https://support.skype.com/en-us/faq/FA10874/I-m-having-problems-with-Skype-today
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Casual Adventurer
nwdmlr
Posts: 7
Registered: ‎09-01-2012

Re: "skype quit unexpectedly" after opening chat window

my solutions after trying %appdata%\skype and deleting recommended files failed in windows 7 ultimate environment repeatedly, I ran my uniblue registry cleaner 2012 and in the logs it found several references to skypePNR clsid points to missing.... registry entries. Fix registry entries and now skype works again... I would only recommend runing a registry cleaner you have used or trust.

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Honorary Adventurer
af4
Posts: 457
Registered: ‎11-09-2011

Re: "skype quit unexpectedly" after opening chat window

http://skype.com/go/getskype-beta------this is the link to install the latest version from skype that will fix the crash issue that has been occurring for some time now---If u read many ,many posts thru out this forum it has been advised by both skype users and skype moderators that this latest version of skype that was introduced on November 17th will fix the crashing issue many are experiencing--it is Skype Beta 5.7--and it works--just read the posts---thru out this forum--

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Novel Tourist
ffrapporti
Posts: 1
Registered: ‎03-02-2012

Re: "skype quit unexpectedly" after opening chat window

The beta is for windows only and the suggested solution is not working for me.
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