The Skype Community

in
Reply
Novel Tourist
bombol
Posts: 1
Registered: ‎22-05-2012

"Another Instance May Exist" after resuming computer

I have a variant of a problem that seems to be common from other posts. I am running Linux Mint x64 and I usually have Skype running in the background (there's the little green cloud with the checkmark in my notification area). I never turn my computer off - usually I just suspend. But, when I do so, I notice that the green cloud in the notification area disappears, just as I click the 'Shut Down' option in the menu (to get to the dialog with 'Suspend'). Then, when I resume working on my computer, the notification icon doesn't reappear and when I try to start Skype again, I get the "Another Instance May Exist" message. I have been manually been killing the remaining processes and restarting, but ideally Skype would just remain open and in the notification area... anyway to make this possible? 

Please use plain text.
Casual Adventurer
GPPCEO
Posts: 13
Registered: ‎21-12-2011

Re: "Another Instance May Exist" after resuming computer

I had a similar problem - and it even continued after a reboot.

 

I switched my Linux distro to Pocket Rocket Linux (same name dot com) - which works from RAM and runs faster than what I had before - and because it refreshes each boot the problem went away.

Please use plain text.
Casual Adventurer
Mraof
Posts: 5
Registered: ‎27-05-2012

Re: "Another Instance May Exist" after resuming computer

I have found that when this error is given despite there actually being no instance of skype up it's because the .lck files skype created were not deleted.
This can be fixed by, deleting ~/.Skype/yourskypename/config.lck and ~/.Skype/shared.lck. After this you have to restart your session I think (like logging out and back in, restart, et cetera) Make sure skype is actually not running before doing this by doing killall skype -s SIGKILL

Please use plain text.
Novel Tourist
jouvyjouve
Posts: 1
Registered: ‎28-05-2012

Re: "Another Instance May Exist" after resuming computer

Where do you go in Ubuntu 12.04 to delete that? File system?

Please use plain text.
Novel Adventurer
tsadel55
Posts: 2
Registered: ‎05-07-2012

Re: "Another Instance May Exist" after resuming computer

In Mint [Ubuntu for dummies] it's a `dot' file in your home directory, so do a `view all' choice in Nautilus or [if you have it] open MC as sudo in a terminal..:wink:

 

 

Please use plain text.
Novel Adventurer
tsadel55
Posts: 2
Registered: ‎05-07-2012

Re: "Another Instance May Exist" after resuming computer

[Edit.. I got this situation by opening Skype in a terminal, then killing the terminal rather than exiting Skype first lol]

Please use plain text.
Novel Tourist
andyturner
Posts: 1
Registered: ‎07-07-2012

Re: "Another Instance May Exist" after resuming computer

sudo killall skype
cd /Home/<username>/.Skype
rm shared.lck
mv ~./Skype/<SKYPEUSERNAME> ~./Skype/OLD
logout user
relog in
start Skype - all fixed
Works on Linux Mint 12.04
Please use plain text.
Facebook Twitter

© 2013 Skype and/or Microsoft. The Skype name, associated trade marks and logos and the "S" logo are trade marks of Skype or related entities. Use of this website constitutes acceptance of the Terms of Use and Privacy and Cookie policy.

No emergency calls

No emergency calls with Skype
Skype is not a replacement for your telephone and can't be used for emergency calling