Why won't skype work with MOTU anymore?

[deathstick]

This is getting ridiculous now. I was using skype for years with my MOTU Traveler and a condensor mic. The quality was great and I used it for work many times as my clients are all over the world.

Then you guys updated skype and it stopped working. This was over a year ago. I emailed you about this and still it has not been fixed in the updates. I can select the motu traveler as the input in Skype but I get no sound or indication of sound in the level meter.

So what's the deal? This is pro audio stuff and it's using standards for Mac audio. Are you planning on ever fixing this? I don't want to waste money on a crappy USB mic because I need all my USB ports for my gear and dongles. Please fix this asap or explain a work around if you know of one. This is intensely frustrating.

[Stephdrums]

I have the same problem with my motu 828mk3..... did you find how to use the interface as input and output for skype?

Thanks!

[SolusFides]

Same problem with MOTU 828mk2. Trying to use my condenser mic (or any mic) through the interface, and no love. You can change your input and output settings in the skype preferences in the Audio/Video tab. I can select it, but no audio comes through. I see the audio in both CueMIX and in the Mac OS X System Preferences audio section. I also receive the audio in WireCast. I know it is receiving audio.
A work-around, is to use Soundflower, a free audio routing utility on the Mac. I use a simple audio app where I can receive the audio from my MOTU and select Soundflower as the audio output in that app. In Skype, select Soundflower as the input. Now you get your audio. There may be slight latency, depending on the audio processing of the application in between, but it's otherwise working. This is certainly a Skype issue, since everything else receives the MOTU just fine.

Additional info: I am running on an early 2011 MacBook Pro 17in (with thunderbolt) with 16Gb of ram. Mac OS X 10.6.8.

[thomascgass]

Is there any solution for this available? It's simply boring to know that Skype has become useless for all users of MOTU audio interfaces. Once I've read that skype is not working with firewire audio interfaces at all...?

It would be great if somebody from Skype would take this issue serious - or if anybody could give us some hints on how to solve it with additional software (audio routing software?) So far I've tried to work with soundflower and jack, but that doesn't work either.

Pity that I will probably have to stop using Skype just because of this ongoing problem since many months...

Thomas

[SolusFides]

So, here I am again, six months later. Still no MOTU support. I can't get it to work with SoundFlower either. Why is it every other program in the known universe has no problem with my audio interfaces (physical or virtual) but Skype won't?

Come on guys, give us a break!