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Novel Adventurer
ginjapan
Posts: 2
Registered: ‎19-10-2011

Upgraded to Mac SO Lion 10.7.2

Since I upgraded to Mac SO 10.7.2 (Lion) my audio quality has become very bad. I'm using a Bluetooth headset but it seems to be bad even if I don't use it.

 

Any suggestions?

 

Thanks

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Reliable Adventurer
brizone
Posts: 35
Registered: ‎22-11-2011

Re: Upgraded to Mac SO Lion 10.7.2

More info from https://discussions.apple.com/thread/2166616?start=75&tstart=0

 

PLEASE TAKE 20 MINUTES TO SUBMIT A BUG REPORT USING THE LINK BELOW

 

Hello everyone,

 

I have some answers (not solutions) for this issue and a response from Apple's engineers regarding the issue.

 

After extensive testing, recording the audible issue, sending system captures to Apple and working with Tier 2 support - I've finally recieved a response that they are acknowledging there is a software problem within OS X. They initially told me this was likely hardware issue or third party problem but finally concluded they needed to fix Apple drivers.

 

HOWEVER - there is currently no timeline for this fix. In order to show Apple how important this problem is to us all there are 2 things you can do (please do BOTH):

 

1) Submit a bug report here: https://bugreport.apple.com

     - be very detailed!

     - the more bugs apple gets regarding this issue the higher they will prioritize a fix.

     - Apple DOES NOT monitor these forums and will not accept your complaining here as official report.

 

 

2) Call Applecare (if you have coverage) and report the issue.

     - Offer to send them a system capture (a small tool they will send to capture your system details etc.)

     - tell them about the many discussion on thier offical forums where they can get more info

     - offer to assist them in any way possible to have this problem further identified and fixed

 

 

Doing these things will help fix the issue faster. Please take 10-20 minutes of your day to do these things!

 

I can confirm that the issue hapenns on ANY Mac post-10.5.7 with virtually ANY (7 different brands tested) third party USB microphone.

 

I hope you will all take quick action and help apple solve this annoying problem.

 

Thanks and goodluck!

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Casual Tourist
vikaschandra083
Posts: 1
Registered: ‎26-02-2012

Re: Upgraded to Mac SO Lion 10.7.2

I am also having the problem with 10.7.3 version of OS. I am using skype version 5.5.

THe old skype version 5.3.59 was working perfect on the same Mac OS.So I think issue is with new skype version.

 

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