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Novel Adventurer
awarian001
Posts: 2
Registered: ‎27-02-2012
Accepted Solution

Skype window becomes unresponsive

Have been using Skype for a long time w/no problems.  Recently had to replace HD on a 13" MBP, running OSX 10.6.8, and restored setting from Time Machine.  Also updated to Skype 5.5.60.2340.  Skype launches ok, and looks OK, but clicking around on the main window makes it unresponsive: can't click on any part of the window.  Can't close window using mouse or Command-W.  Sometimes window shows broken up images.  Command-1, can close window, but won't open again.  Need to constantly Quit and re-start.  

 

Repaired permissions.  No change.

 

Sometimes I can make a call, but can't hang-up or do anything except force quit.

 

Any way to re-install the previous version, which worked just fine?

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Novel Adventurer
awarian001
Posts: 2
Registered: ‎27-02-2012

Re: Skype window becomes unresponsive

After downloading and re-installing 5.5.60.2340 again, with the same problem, I decided to re-install Skype 5.3.0.1074 from my warehouse of .dmg files.

 

And now Skype works fine, just like it used to. 

 

I suspect the problem is with the upgrade to 5.5.60.2340 for anyone using OSX 10.6.8.  

 

Moral: Don't throw those dmg files in the trash when you upgrade an app.

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Novel Tourist
NReichman
Posts: 1
Registered: ‎15-03-2012

Re: Skype window becomes unresponsive

Trash the app, go to User/Library/Application Support, trash the Skype folder, go to User/Library/Preferences, trash the com.skype.plist(s).  Empty, download the new and re-install.  Skype is now functional and responsive.

 

You will lose your history doing this.

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