Setting number of rings before VM pickup

[jamief]

I have an RTX Dualphone at home--literally a cordless phone piece of hardware.

Lately the phone will ring only once before immediately redirecting to VM, hardly giving me time to pick up the call. Does anyone know how I can set the number of rings before redirecting to Skype VM?

Jamie in Seattle

[Foyan]

Hi,

-  Go to Skype Preferences >>> Calls

-  Tick 'Forward calls' and then click 'Set up Forwarding button'

-  Increase the number of seconds for incoming calls to remain unanswered before being forwarded to your voicemail

-  Tick 'Send to voicemail'.

Should now work to suit your needs.

Hth

[lookingforhelp]

Foyan,  what part of she has a "Dualphone" did you not understand?

It seems a lot of people (maybe everyone) is haveing the problem with the Dualphone and so far from what I've found, it's not possible to change until Dualphone issues a firmware update.

[crackerb2]

I have been trying to fix this for weeks. I've increased the number of seconds, firmware is updated, but I can't get the phone to ring more than one time; it does not go to VM, just opens the line and nothing. It's very annoying.

[mhuque07]

this method does not work!!!

[crackerb2]

I have the same problem and nothing I do fixes it. I didn't have this problem until about 6 mos -1 year ago and I'm over it. I'm ready to get rid of this phone. No one has an answer.

[maevans1969]

I have just purchased a new Dualphone 4088 and have been able to get it set up to forward calls to voicemail.

The process is as described earlier in the thread:

1) Start Skype on you Mac and if needed sign in

2) Click: Skype > Preferences

3) Click: Calls tab

4) Under 'Incoming Calls' select 'Forward Calls' radio button

5) Click: Set up Forwarding to the right of 'Forward Calls'

6) On the 'Set up Forwarding' page set the number of seconds you want before calls divert to voicemail

7) Click: Done

Exit Preferences and exit Skype

You should now find that your Dualphone will ring for the number of seconds you specified before diverting to voicemail.

Cheers!

[Beermatman]

This answer falls at the first hurdle for me; for where on earth has Skype decided to hide "Preferences"......?

[mkichaa]