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Novel Tourist
jamesdmeacham3
Posts: 1
Registered: ‎22-07-2011

Lion upgrade breaks sound quality

After upgrading to Lion, the sound quality went from crystaline to unintelligible.  I can hear the first ring on the other end, then it goes crazily intermittant.  Anyone else having the same problem?  Any fix?  I've upgraded to the most recent version of Skype.

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Novel Adventurer
accessme
Posts: 3
Registered: ‎23-07-2011

Re: Lion upgrade breaks sound quality

Hi,

 

I'm having exactly the same problem. I'm using a Plantronics Voyager Pro bluetooth and the sound is worse than ever. It's like too much data is being sent to the bluetooth and it cannot cope with it. On the speakers the sound looks to be ok.

 

Problem number two is that my video disappears from time to time, however the other party can see me. Sometimes the video changes to wide (16:9) and then back again. Really strange. 

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Novel Adventurer
sorenlloyd
Posts: 4
Registered: ‎26-07-2011

Re: Lion upgrade breaks sound quality

I too have the same issue, Skype + Lion + Headset is a disaster, without the headset it is fine.  Lion + Google Calling + same Headset is fine.  

 

Same with both my bluetooth and wired headsets.

 

Soren

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Novel Adventurer
da9lmirecki
Posts: 4
Registered: ‎28-07-2011

Re: Lion upgrade breaks sound quality

Having the same problem ever since upgrading to Lion...although I can't use my headset at all...using a JABRA Pro 9470. My system preferences as well as my skype preferences are all correct and it worked flawlssly before the Lion started to roar on my MacBook....

 

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Novel Adventurer
JetPil0t
Posts: 4
Registered: ‎28-07-2011

Re: Lion upgrade breaks sound quality

Yep, this seems to be an issue for several people.  Another thread on the forums for this as well.

 

Hopefully will get resolved soon.  I use Skype for work every day and having to use it without the headset is annoying.

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Novel Adventurer
tvojta
Posts: 2
Registered: ‎01-08-2011

Re: Lion upgrade breaks sound quality

Lion has broken my internal output speakers also for Skype.  Now I can't get ANY sound output from Skype.  Zoiks.  I really use Skype a lot. 

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Novel Adventurer
tvojta
Posts: 2
Registered: ‎01-08-2011

Re: Lion upgrade breaks sound quality

Derr, disregard, installing Lion just reset the volume control to zero on the Skype application.  However, interestingly enough, using the Apple volume control on the OS does not impact the Skype application at all.

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Casual Adventurer
cekuhnen
Posts: 6
Registered: ‎01-08-2011

Re: Lion upgrade breaks sound quality

I second this: Skype on Lion has only issues with heatsets. I use a Logitec USB headset and the sound even when ringing just has repetative blackouts as fast as a slow mashine gun.

 

Using my Soundsticks or MacBookPro internal speakers shows no sign of any problem.

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Novel Adventurer
da9lmirecki
Posts: 4
Registered: ‎28-07-2011

Re: Lion upgrade breaks sound quality

..update from my side, which unfortunately is probably not helping anyone. Had a "chat" with Skype support on this issue and explained the problem in clear and easy to understand terms. They promised to send me an instruction how to solve the problem....

 

Basically that email said "check your sound settings"....not helping a lot since my settings are correct (this was also explained to the supporter). Wonder when someone will adress this issue seriously. We are quite a few people using Skype for work and think it needs solving...Any ideas for alternative voip solutions?

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Novel Adventurer
noloco
Posts: 2
Registered: ‎05-08-2011

Re: Lion upgrade breaks sound quality

I have the exact same issue.

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