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Novel Adventurer
amharm
Posts: 4
Registered: ‎20-08-2012

Issues with telephone number format, while trying to edit profile

Hello,

In the process of trying to edit my profile, I received a red alert saying something close to 'phone number not in valid format'. In fact, the phone number has remained the same, since last editing session, years ago (I have not edited phone number recently). Phone number is styled with parentheses around area code, and dash between exchange and the last four digits; I've tried other ways to format/style the number (i.e. no parentheses, only dashes between groups of numbers, and no divider at all - simply using the 10 digits) -- to no avail.

How do you suggest I proceed?

Thank you. ~ Anne Marie
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Casual Tourist
dvsmith
Posts: 1
Registered: ‎18-10-2012

Re: Issues with telephone number format, while trying to edit profile

I'm having exactly the same issue.

 

The previously entered numbers were in the format "+1-515-555-1212" but now skype says they're invalid.

 

I've tried all possible permutations, without being able to save my profile edits, unless I delete the numbers, altogether.

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Novel Adventurer
amharm
Posts: 4
Registered: ‎20-08-2012

Re: Issues with telephone number format, while trying to edit profile

Hi DV,

 

I appreciate the input. I checked, and I'm effectively doing the same thing -- leaving the phone number fields blank. Sort of odd, but whatever works I guess...

 

Thanks! ~ Anne Marie

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Novel Tourist
vallerd
Posts: 1
Registered: ‎21-10-2012

Re: Issues with telephone number format, while trying to edit profile

I'm having the exact same problem.  Other than deleting the phone numbers, has anyone heard of a solution?

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Novel Adventurer
amharm
Posts: 4
Registered: ‎20-08-2012

Re: Issues with telephone number format, while trying to edit profile

Hello,

 

I appreciate your question! Actually, no -- however I have yet to place Skype call (or other Skype contact), so I continue to work through that process.

 

Details: I don't quite get how a service that would purportedly need my correct telephone number in order to establish contact will proceed without that telephone number, but I will try to avoid that question and keep on investigating VOIP.

 

Thank you! ~ Anne Marie

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Novel Tourist
janus657
Posts: 1
Registered: ‎24-10-2012

Re: Issues with telephone number format, while trying to edit profile

I had the same problem.  I tried different combinations for my home phone. The one that worked was to enter the number without dashes and "+1" at the front: +15155551234.

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Novel Adventurer
amharm
Posts: 4
Registered: ‎20-08-2012

Re: Issues with telephone number format, while trying to edit profile

Wonderful! This solution worked for me, too.

 

I hope something goes really well for you today!

 

Thank you. ~ Anne Marie

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Novel Adventurer
bob-groome
Posts: 2
Registered: ‎16-01-2013

Re: Issues with telephone number format, while trying to edit profile

Just stumbled upon a solution for my Mac OS10.6.8;

hit EDIT

Click blank field left of phone number

Choose United States

Highlight the wrong phone number and delete

type in +1 then the 10 digit number

The red boarder on the phone number box turns blue

then hit SAVE

 

Note no flag appared. Also note I had to hunt around for buttons that seem to be invisable in my browser (Safari, last version) to click them.

 

Bob

 

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