hi Nobele thank you for that information i will give it a try,i dont suppose you have any ideas as to download net flix,got the app from amazon but the kindle won't let me install it
I think I've found the solution.
Use the volume buttons on the side of the device, not the volume control drop down on the screen. I always assumed they did the same thing, but the buttons on the side seem to control the volume within Skype, but the on-screen slider doesn't do anything.
Thank you. Using the volume control on the side of the Kindle is the only thing that worked for me.
In my Kindle HD, look different from waht you describe, I have just volume control in the back of tablet, and this is ok . I can rear the Eccho/Sound test, but I am not able to rear me,. I do not have other volume control in the screen.