I have the same problem with the received image being upside down. Have exhausted all avenues working with Amazon. Tried to get help online from Skype, but they were impossible to work with. I couldn't understand them, and visa versa. I believe their tech support must be off shore. For some inexplicable reason, they wouldn't just let me skype them so they could see the problem for themselves. Frustrating indeed. I will say that AMAZON tried really hard to diagnose it themselves, but everything points back to a skype problem. Guess I will use my Windows 8 to Skype until issue is resolved someday.
I just got a kindle fire hd and I can't get my credit card to work and it says I am 80% complete and everytime I try to a complete it it won't do it, how do I correct this problem? Very frustrating