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Novel Adventurer
heiko
Posts: 2
Registered: ‎05-08-2011

ge31591 skype phone is dead problem

I just recently purchased this phone and only used it for a day or two. We went on vacation and as a safety precaution i unplugged all electronics in my house. The cradle charger of my new ge31591 was unplugged too. The handset doesn't have a off switch so i just let it sit in the cradle. It must have run out of power eventually. Now we are back in town and i plugged the charger back in. Now the problem: the handset doesn't turn back on. Since it doesn't have power button i just keep charging it but it just doesn't come alive. What can i do? I already checked if the battery pack is plugged in properly.
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Staff
chrisfo
Posts: 24
Registered: ‎19-10-2011

Re: ge31591 skype phone is dead problem

Please try removing the rechargable batterys and charging them in a dedicated charger.

 

It sounds like your batterys are completely discharged and the base station is having issues with that.

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Novel Adventurer
malcolm6482
Posts: 3
Registered: ‎02-03-2012

Re: ge31591 skype phone is dead problem

Hi, I have the same problem. I've tried two new sets of rechargeable batteries but they will not take the charge although the charge light is on. When I put non-chargeable batteries in the phone works but can't get the pin number when I press the base unit call button. If you get a solution please let me know.

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Novel Tourist
mark59
Posts: 1
Registered: ‎26-05-2012

Re: ge31591 skype phone is dead problem

I now have the identical problem of a fatally dead battery; where do I buy replacements?

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