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Novel Adventurer
TC10284
Posts: 3
Registered: ‎20-09-2011

GE 31591 Skype Phone cannot make SkypeOut calls to landlines

I just purchased a GE 31591 Skype Phone. I also have a SkypeIn number and have SkypeOut. I am signed into my (only) Skype Account on my computer, the GE Skype Phone, and an Ipevo Skype wifi phone. When I dial my cell number, or any other landline and select SkypeOut Call, the screen immediately shows "Call Duration 00:00" and goes back to the main screen. I KNOW I can make SkypeOut calls to landlines because using my Ipevo Skype Phone and Skype on my computer to dial the numbers works perfectly. What's going on?

 

Also, is there no way to reduce the amount of rings on the GE 31591 phone to four rings so that it will forward to my mobile number quicker?

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Novel Adventurer
TC10284
Posts: 3
Registered: ‎20-09-2011

Re: GE 31591 Skype Phone cannot make SkypeOut calls to landlines

No one? =(

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Novel Tourist
Maczada
Posts: 1
Registered: ‎29-09-2011

Re: GE 31591 Skype Phone cannot make SkypeOut calls to landlines

Are you in the U.S.?

I just bought and receive the same phone today. Haven't tried it out yet. Do you have to dial a "+" and/or country code before the 10 digit phone number?
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Novel Adventurer
TC10284
Posts: 3
Registered: ‎20-09-2011

Re: GE 31591 Skype Phone cannot make SkypeOut calls to landlines

I am in the US, yes.

I do not have to dial + unless I am calling out of the country.

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Novel Tourist
Hoooooooar
Posts: 1
Registered: ‎01-11-2011

Re: GE 31591 Skype Phone cannot make SkypeOut calls to landlines

I am having the same problem, i cannot dialout, even when selecting skype call nothin is happenin, i can recieve calls but not make them.

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Novel Adventurer
nachoman976
Posts: 2
Registered: ‎05-11-2011

Re: GE 31591 Skype Phone cannot make SkypeOut calls to landlines

Add me to the list of people who are having this problem. I can make calls from my CPU and Android phone's Skype app but not on my new GE phone. I get the exact same thing as the people above me.

 

It will actually call landline numbers of the contacts I have on my contact list but not a number I dial manually.

 

Also, when I log in to my account I can see the numbers I am trying to call on my recently dialed list.

 

I have updated the software on the phone, set the time and date and made sure i set my country to USA.

 

Any help? I don't feel like paying per minute when I already have an active subscription.

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Novel Adventurer
nachoman976
Posts: 2
Registered: ‎05-11-2011

Re: GE 31591 Skype Phone cannot make SkypeOut calls to landlines

I figured out the resolution for this issue.

 

You have to dial a 1 before every call. Its that simple. None of my other Skype applications require this but this one does.

 

Give it a try and buy me a drink at the bar later.  :happy:

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Novel Tourist
plazo
Posts: 1
Registered: ‎11-02-2012

Re: GE 31591 Skype Phone cannot make SkypeOut calls to landlines

yahoo!

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Casual Adventurer
heuristik
Posts: 7
Registered: ‎12-09-2011

Re: GE 31591 Skype Phone cannot make SkypeOut calls to landlines

EXACTLY.

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Casual Tourist
rlin4633
Posts: 1
Registered: ‎24-04-2012

Re: GE 31591 Skype Phone cannot make SkypeOut calls to landlines

You are great,
I just received this new toy and had been scratching my head to know how to skype out before getting here.

Now the only thing left is the blank contact list.
From this community, it says the list can't be more than 200. I will have to work very hard to make it. The linksys phone did not have this limitation but it needs PC. Nothing is perfect.
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