Dell Integrated Web Cam Not Working With Skype

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Dell Integrated Web Cam Not Working With Skype

Web cam works fine when tested with other programs but when I try to use it with Skype it doesn't work at all.

 

When you go tools/options/video settings the web cam looks like it is starting then the web cam light goes on, and the image in the Skype video viewer goes white with no image. 

 

I have gone on many forums and sites looking for an answer.  I am not comfortable going to an older version if I have to go to a none skype site.

 

The computer is a m4700 with integrated webcam, with WebCamViewer 1.0 the camera works just fine.

techfreak
Community Ambassador

images.message_type_solution.altAccepted Solution

I couldn't find much in the way of an updated driver for your webcam that might help.  There is however a firmware update you can apply if you don't already have it (even if you aren't running Windows 8 ). 

 

http://www.dell.com/support/drivers/us/en/04/DriverDetails/Product/precision-m4700?driverId=HKY75&osCode=W732&fileId=3080132709&languageCode=en&categoryId=IN

 

If for whatever reason the camera doesn't initialize properly in the latest version (6.5) then your only option would be to downgrade to a lower version or use an external webcam.  Older versions are still available to resolve issues such as this.

 

Skype Special Version (6.1.999.130):

http://www.skype.com/go/getskype-sse

 

 

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Freddy2357
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Kudos: 6
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Registered: 14-06-2013
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Re: Dell Integrated Web Cam Not Working With Skype

[ Edited ]

I couldn't find much in the way of an updated driver for your webcam that might help.  There is however a firmware update you can apply if you don't already have it (even if you aren't running Windows 8 ). 

 

http://www.dell.com/support/drivers/us/en/04/DriverDetails/Product/precision-m4700?driverId=HKY75&os...

 

If for whatever reason the camera doesn't initialize properly in the latest version (6.5) then your only option would be to downgrade to a lower version or use an external webcam.  Older versions are still available to resolve issues such as this.

 

Skype Special Version (6.1.999.130):

http://www.skype.com/go/getskype-sse

 

 

techfreak
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Registered: 30-11-2012
Message 2 of 3 (21,437 Views)

Re: Dell Integrated Web Cam Not Working With Skype

New old version, appears at least for now, to work flawlessly.  I had already updated the driver.  Thanks for the help. 

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Freddy2357
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