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Visitor
RO53
Posts: 3
Registered: 17-02-2012
Accepted Solution

Invalid number

I have just tried calling a land line in the USA (area code 808 Hawaii). It is a phone number I have called six times in the last few weeks. I have tried all day today and always get a message that the phone number is invalid.  I tried all of my other contacts in Hawaii and get the same message.  I can call other land lines in the mainland USA. I uninstalled Skype and reinstalled and still the same problem.  Allo calls to land and cells in area code 808 are invalid!The last call I was able to make was just four days ago! What has changed? How can it be resolved?

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Super User
g4pilut
Posts: 9,412
Registered: 27-06-2011

Re: Invalid number

Contact Skype customer support via this email address:

 

pstn-feedback@skype.net

 

Give them specific examples of numbers that give the error message you're getting.

 




Please note: I do not respond to requests for help via Private Message.
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Visitor
RO53
Posts: 3
Registered: 17-02-2012

Re: Invalid number

Thanks for the quick response I have written the e-mail.

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Super User
g4pilut
Posts: 9,412
Registered: 27-06-2011

Re: Invalid number

:(y): 

 

I hope you get a prompt reply.  In any case, please report the outcome here which may help others looking for the a solution to the same or a similar problem.




Please note: I do not respond to requests for help via Private Message.
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Occasional Visitor
doublebarrowed
Posts: 1
Registered: 17-02-2012

Re: Invalid number

I am having the exact same issue, with 3 different numbers in Hawaii. Have never had this problem before. I've emailed my details to the number specified as well. Hope it is resolved soon!

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Frequent Visitor
Pegdehart
Posts: 4
Registered: 17-02-2012

Re: Invalid number

I'm having the exact same problem.
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Moderator
NormanM
Posts: 3,116
Registered: 24-06-2011

Re: Invalid number


Pegdehart wrote:
I'm having the exact same problem.

Are you sure? This thread is dealing with the inability to call certain #s n Hawaii.

our second post refers to 1-888 #s.

 Please clarify.

SKYPE MODERATOR & BETA TESTER
LOCATION - PHILADELPHIA PA USA
TIME ZONE - US EASTERN - UTC/GMT MINUS 5 HOURS

If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I don't respond to unsolicited Private Messages.
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Frequent Visitor
Pegdehart
Posts: 4
Registered: 17-02-2012

Re: Invalid number

I'm absolutely sure. Hawaii only uses 808 numbers. I have called other places in the US and it works fine. As soon as I try dialing a 808 cell number or landline I get invalid number.
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Occasional Visitor
amgervaciojr
Posts: 1
Registered: 18-02-2012

Re: Invalid number

Has anyone found a resolution, I currently deployed trying to call home in Hawaii and got the same message "invalid number." Thanks for the input
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Occasional Advisor
amat
Posts: 6
Registered: 18-02-2012

Re: Invalid number

ALL, I HAVE BEEN EMAILIN SKYPE ABOUT THIS PROBLEM THAT IT STARTED SINCE YESTERDAY MORNING. NOW, I KNOW THERES HUNDREDS OF SKYPE USERS WHO ARE HAVING THE SAME PROBLEM CONNECTING TO CONTACTS IN HAWAII. SKYPE NEEDS TO GET OFF THER BUTTS AND FIX THIS PROBLEM. THIS IS A PROBLEM ONLY SKYPE CAN FIX.

SHARE THE OUTCOME WHEN SOLVED. DISAPPOINTED USER!!!

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