Support Network

Powered by the Skype Community

Reply
Occasional Visitor
macjonte
Posts: 2
Registered: 10-02-2012
Accepted Solution

Caller ID land line

Hello. I want my office phone number to be visible as caller number on the customers I call. I've found the caller id feature, but the number you choose must be able to recive SMS, which the office land line can't.

How do I do this?

Please use plain text.
Super User
elainem77
Posts: 683
Registered: 08-08-2011

Re: Caller ID land line

Hi, and welcome to the community!

 

To the best of my knowledge, Skype does not have the facility for a user arbitrarily assign any number as a caller ID.  Only a user's Skype name or a mobile number which can accept SMS messages are allowed. 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
If I have helped you in any way, your kudos make my day!
Please use plain text.
Occasional Visitor
macjonte
Posts: 2
Registered: 10-02-2012

Re: Caller ID land line

Oh well, thanks for your reply!

We'll continue to look for other phone solutions, found Uno that can do it!

Please use plain text.
Occasional Visitor
hopebuilders1
Posts: 1
Registered: 15-02-2012

Re: Caller ID land line

How do I set up Caller ID with the Skype username?  I do not have a SMS-capable number number.

 

Please use plain text.
Occasional Visitor
v31joepalooka
Posts: 2
Registered: 27-02-2012

Re: Caller ID land line

I guess Skype cannot SMS to my Belize telephone. So, how do I verify for caller ID? It does SMS fine here and I can SMS from the States to here. Maybe Skype is not putting in the 001 before our 501 ### ####
Please use plain text.
Occasional Visitor
geoinct
Posts: 1
Registered: 28-02-2012

Re: Caller ID land line

on this Skype page,

http://www.skype.com/intl/en-us/features/allfeatures/caller-identification/

 

It states, "Display your mobile, home or work number when you call, so people know it's you who's calling. "

 

It seems to say you can display a number that is not a mobile number?

 

However when I start the setup process from this page, in the USA, it only gives the option for mobile

 

Does this mean this is not avialable in the USA?

 

If so can we setup an online number that forwards to one of our numbers and have that appear as the caller id?

Please use plain text.
Occasional Contributor
luuuaaap
Posts: 5
Registered: 28-02-2012

Re: Caller ID land line

[ Edited ]

There is a way.  This solution is strictly for small businesses, which I have done for my own.  We wanted to keep our office number as we advertise it everywhere.

Go to tools -- > apps --> get apps... search for the add-on named "Zaplee" under the business section.  Zaplee is a virtual call center on the cloud (which means: the software you would normally work with on your computer, you just do through your browser instead).

Contact their support via email or however you choose to do so and ask them if they are capable of "porting this #" listing the office landline you wish to use.  They will let you know if they can port the number over (it's a $50 dollar fee for them to actually grab the number from the current provider, which for us, was Verizon).

 

I suggest looking into their service.  That way you pay for one account to have credit, and everyone dials out through that account (therefore every person calls from the same number, which is your current office number).  This way you don't even pay for an online number let alone multiple ones (minus the $50 port fee) and you only have to worry about one account having subscription.

 

We have 6 people currently using this service, and it's $10 per person to have access to this line a month.  So it's that 60/mo plus whatever skype credit is needed to fund the dial out account (which to clarify, is a seperate business account/skype id made inside skype manager that no one logs into).  You get personal greetings, voicemails, hold music, and program what order people receive calls based on availability.  You can also set up departments (for us being personal lines/commercial lines). It's a pretty cheap solution despite how much research it may seem like.  I am not associated with these people other than the fact I use their service and recommend it.  Let me know if that helps.  To me, it's a viable solution.

 

Also to clarify.. this is a service advertised by skype they hosted in their add-on section. It works with Skype, but it also works with google voice and I think a few other services.  You still use most of the skype features through your open skype program, but you get access to a virtual call center as well.  The main point is that you get to port your number over with these guys.  It's listed as $10 bucks because it's 10 for each person to have full access to that dial out/in number.

 

If I helped, mark it as a solution so others can see. I've seen this question unanswered far too many times.

Please use plain text.
Occasional Visitor
davegoldthorp
Posts: 2
Registered: 07-04-2012

Re: Caller ID land line

Hi,

 

I am trying to change the caller identification number to use my skype on-line number rather than my mobile number. When I try to change I only get an option to change it to another mobile number.

 

How do I get caller id to use my skype number?

 

Thanks

Please use plain text.
Occasional Visitor
RottNKorpse
Posts: 1
Registered: Friday

Re: Caller ID land line

This is the OPPOSITE of SOLVED!

 

The response should not say solution...it should say "we're retarded".

 

Google Voice solved this at launch and somehow Skype can't do it?

 

All you need is an automated system that will call you instead of using SMS to verify...that way EVERY NUMBER would work rather than just Mobile. This is BASICS right here.

 

Seriously, the solution is simple and no one at Skype has thought of it? Are you kidding me?

 

I use Skype only because of the price...if that ever went up I wouldn't hesitate to dropkick my account.

 

I hate Skype for so many many reasons...this is just #147.

 

BTW, Microsoft is not why I hate Skype...I hated it years before they took over.

Please use plain text.
Occasional Visitor
dgent81
Posts: 1
Registered: Sunday

Re: Caller ID land line

I agree that is is not the solution we all need. We need it to leave a code via automation as paypal and other companies do to verify a number belongs to you and that would solve the problem.
Please use plain text.