Video call from Galaxy S4: They can't see me

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Video call from Galaxy S4: They can't see me

[ Edited ]

I Just purchased a Samsung Galaxy S4 and installed Skype.

When I make a video call to my wife I can see here but she can't see me.

The phone is telling me to turn on video icon ( bottom left hand corner of the screen.)

When I enable the video icon it makes no difference and I get the same msg again " Turn on video icon."

I have been using my old iphone 4s to skype friends overseas with no problems.

Wondering if there is a fix for this issue via an update or something? I have tried a re-install of the Android skype app with no results.

Is it an Andriod app problem?

 

Kind regards... :manindifferent:

MAX1972
Novel Tourist
Kudos: 6
Posts: 1
Registered: 03-06-2013
Message 1 of 26 (38,077 Views)

Re: samsung Galaxy s4

i have exactly same problem, i tray to use the video calls with both of my S4 and Tap 2 , they both giving same message ,, need to be fix
Qatar1981
Novel Adventurer
Kudos: 1
Posts: 2
Registered: 14-06-2013
Message 2 of 26 (37,859 Views)

Re: samsung Galaxy s4

check in Skype settings that video is enabled
Regards,
Neil
Neil
Super Adventurer
Kudos: 297
Posts: 4816
Registered: 27-06-2011
Message 3 of 26 (37,822 Views)

Re: samsung Galaxy s4

I have the same problem. I can see them.But they can't see me.Can someone explain to us how to fix it.
Posted from Google Nexus 4
Ficarra1
Casual Tourist
Kudos: 1
Posts: 1
Registered: 17-06-2013
Message 4 of 26 (37,756 Views)

Re: samsung Galaxy s4

it's enabled already, did everything to make it work, never work..

 

need skype support action .

Qatar1981
Novel Adventurer
Kudos: 1
Posts: 2
Registered: 14-06-2013
Message 5 of 26 (37,742 Views)

Re: samsung Galaxy s4

I had the same problem and we solved it by syncronizing msn (old) and skype accounts.
Posted from Apple iPhone
Andrenomura
Novel Adventurer
Kudos: 5
Posts: 2
Registered: 18-06-2013
Message 6 of 26 (37,679 Views)

Re: samsung Galaxy s4

Skype seems to be working fine on my AT&T SGS4 except for the volume control is not working properly, I have to keep earplugs handy to mute the sound.

scout944
Reliable Adventurer
Kudos: 11
Posts: 38
Registered: 25-04-2012
Message 7 of 26 (37,663 Views)

Re: samsung Galaxy s4

I have the same problem. I can see them.But they can't see me. But this problem only when I am calling from my s4 to pc. But when I am calling s4 to any other mobile skype it is working well.Can someone explain to us how to fix it.
Posted from Google Nexus 4
asaad75
Novel Tourist
Kudos: 1
Posts: 1
Registered: 28-06-2013
Message 8 of 26 (37,436 Views)

Re: samsung Galaxy s4

Hi All 

I just bought a new S4 and installed the skype app.

 

If I call somebody who is using an old version of skype (eg 4.2)

  1. they can not see me
  2. I can see my self and I can see them

If I call somebody who is using the latest version of skype the I can see them (and my self) they can see me (and themself).

 

So skype need to assure version compatibility for android. I have skype on an ipod and it is working well.

 

LOOKING FORWARD FOR A FIX AS I HAVE MY PARENTS ON OLD DEVICES USIND OLD (AND GOOD) SKYPE.

 

Cheers 

 

Eugen

 

 

esbuzoianu
Novel Adventurer
Kudos: 1
Posts: 2
Registered: 02-07-2013
Message 9 of 26 (37,295 Views)

Re: samsung Galaxy s4

yesterday skype released an update for galaxy s4 users. also the volume control problem has been fixed!
Andrenomura
Novel Adventurer
Kudos: 5
Posts: 2
Registered: 18-06-2013
Message 10 of 26 (37,274 Views)
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