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Novel Adventurer
carrielango
Posts: 4
Registered: ‎15-12-2011
Accepted Solution

Green screen with video call

I had an update on my android tablet version of Skype today. Prior to update I had no problems making video calls. Now the other user can hear me but only sees a green screen. I have made sure that I am on the correct camera and all. On my tablet I am seeing the view from my camera just fine, but the other end of my call does not.

 

Help.

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Claudius
Posts: 4,491
Kudos: 5,806
Solutions: 355
Registered: ‎22-06-2011

Re: Green screen with video call

What tablet device do you have and which operating system version is it running?

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Novel Adventurer
mattack1
Posts: 2
Registered: ‎13-12-2011

Re: Green screen with video call

My android is
froyo.bojj3
firmware version is 2.2.
model gt-p1000 / samsung galaxy tab
kernel version 2 6 32 9

i have the same problem??
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Claudius
Posts: 4,491
Kudos: 5,806
Solutions: 355
Registered: ‎22-06-2011

Re: Green screen with video call

There should be a firmware upgrade to Android 2.3 available for your Galaxy Tablet. This should fix the issue for you.

Skype-Kundendienst (Deutsch) || Customer Service (English) || Follow us @SkypeSupport
I recommend to download the latest Skype and search first.
To get the most out of Skype I recommend Skype Premium.
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Novel Adventurer
lbehrbehr
Posts: 2
Registered: ‎15-12-2011

Re: Green screen with video call

I am waiting for this answer too.  We had two toshiba thrive tablets working perfectly. Now the person you are skyping only sees a green screen.  Trying to look up firmware updates, but have had no luck so far.  This is very frustrating.

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Novel Adventurer
lbehrbehr
Posts: 2
Registered: ‎15-12-2011

Re: Green screen with video call

I do have the latest skype on both toshiba thrive tablets android 3.1 and still nothing but green.

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Novel Adventurer
carrielango
Posts: 4
Registered: ‎15-12-2011

Re: Green screen with video call

i have the toshiba thrive tablet. it is running android 3.1. 

 

i had no problems making video calls on skype until i updated to the latest version yesterday. 

 

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Novel Adventurer
alfinkel24
Posts: 3
Registered: ‎16-12-2011

Re: Green screen with video call

Same exact problem here.  I can see the video on my Toshiba Thrive of the person I am calling but the person I am calling can only see a green screen.  I have Skype v 2.6.0.75 on the Thrive and Skype v 5.7 beta on the PC that is being used to communicate with the Thrive.  HELP!!!

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Novel Tourist
Jewels812
Posts: 1
Registered: ‎16-12-2011

Re: Green screen with video call

Please fix this issue promptly. I was able to skype with my boyfriend in Afghanistan until you pushed the update to his tablet. You guys are killing us!

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Novel Adventurer
alfinkel24
Posts: 3
Registered: ‎16-12-2011

Re: Green screen with video call

I just installed Yahoo Messenger with the video chat plugin on my Thrive.  I was up and video chatting in a matter of minutes.  Luckily most of the folks I talk to via video chat also have Yahoo accounts.  Works great!

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