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Claudius
Posts: 4,490
Kudos: 5,806
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Registered: ‎22-06-2011

Frequently asked Android questions + Answers

[ Edited ]

If you can't find and answer to your question here don't forget to use the "Search Support Network" searchbox on top right of the Android board.

 

1) Audio quality degrades when holding headset close to ear

Several solutions: 

  1. Leave the call screen, we ONLY enable the proximity sensor on the call screen.
  2. Use 3G for audio calling (this issue only applies to Wifi)
  3. Plug in a headset
  4. Upgrade to Android 2.3 or later

2) "Insufficient available space" during installation

This is actually a bug in Android itself due to not all files being removed after uninstalling. Try restarting your device, e.g. switch off and on again. Afterwards retry installation from Android Market.

If that did not help try resetting your device to factory settings.^

 

3) Is it true I can enable videocalling even if my device isn't certified? 

Yes, while you can enable Skype video calling on most Android phones, it is possible that the video quality may not be as good on non-certified phones. More information in our support FAQ

 

menu key.pngOn Android Tablets with Android 3.x Honeycomb this looks a bit different as they are missing the hardware menu buttons. See this image to the left for a screenshot of the menu on a honeycomb tablet.
skype menu.png
On the bottom left corner of the screen, you can see the standard Android Honeycomb controls: Back, Home, Switch app, and Menu. In the screenshot to the left, the user has pressed the menu key, and hence you see the overlaid menu at the bottom-centre of the screen.
skype settings.pngTapping Settings brings up the settings menu for Skype, and if you scroll down, you get to the video settings, where you can enable video calling.

 

4) When will the next update be released? 

It's Skype policy not to announce any release dates in advance. Updates will be released "when it's done", e.g. as soon as they have finished development and passed quality assurance.


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