Skype hangs up during video call

Welcome to the Skype community. To get started please read our short welcome post. Thanks!
Showing results for 
Search instead for 
Do you mean 
This topic has been archived.
To keep discussions in the Skype Community relevant we archive topics that haven't seen activity in the past 6 months. Read more about about archiving
Reply

Skype hangs up during video call

Hi team,

 

Samsung Galaxy GT-I9003 (GT-I9003)  Android 2.3.6 (GINGERBREAD.DDMF1) Kernal Version 2.6.35.7-1236430(DDMF1) WiFi or 3G , Skype Version 4.4.0.31369. 

 

Primary issue is that , when video call is in progress (approx 9seconds after call pickup) skype will completely make my phone irresponsive. No options to terminate the call will work. And in addition the the 2nd end party with PC is not able to see any video (1st party with android mobile is able to see video, but phone gets hungup). Tried video in both low quality & high quality modes

 

Thanks,

Rajesh

PS: I recently updated my GT-i9003 through Kies official, with version 2.3.6. Earlier i was running on FROYO release, which skype doesnt support at all.

RajeshVP
Novel Tourist
Kudos: 4
Posts: 1
Registered: 09-10-2013
Message 1 of 3 (1,601 Views)

Re: Skype hangs up during video call

same problem,

 

it works on my china tablet, but not china phone. same android

maliktoka
Novel Tourist
Kudos: 1
Posts: 1
Registered: 22-12-2013
Message 2 of 3 (1,242 Views)

Re: Skype hangs up during video call

 

Hi Maliktoka,

 

I had a problem similar to yours with Skype 4.5.  Reverting to this more reliable older Skype 4.0.0.22082 version, resolved the problem for many of us with smart-phones.  Others, usually with tablets, reported that Skype 3.2.0.6673, better suited their needs.  If you have a smart-phone, tap the link of the former Skype, or the latter if you have a tablet.  If your first choice does not meet your needs, the other would be worth trying. 

 

Before tapping the downloaded apk file to install the selected Skype, uninstall the current Skype, disable the Play Store “Auto-update apps” option, and enable the Android Settings (from) “Unknown sources” option.  Once installed, disable the “Unknown sources” option.  Be sure to try any future Skype release, indicated by a change of release date on the Google Play Store Skype “UPDATE” page.  If the new Skype is unsatisfactory, revert to the older Skype using the saved apk file. 

 

You can choose an even earlier Skype version if you feel that this would be beneficial.  To date. I have not experienced any security problems with any of the above web links.  Please be sure to post another reply to let me know how you go with the installation.  I should be able to help you if you encounter difficulties. 

 

If you have not already done so, you should create a good Android issue report here to help Skype improve future versions.  I am sure that a Private Message to Claudius, letting him know where your report is, would be a nice surprise, and really make his day :happy: 

 

Regards, BGW.514

 

BGW.514
Honorary Adventurer
Kudos: 131
Posts: 388
Registered: 04-10-2013
Message 3 of 3 (1,217 Views)
Reply

© 2014 Skype and/or Microsoft. The Skype name, associated trade marks and logos and the "S" logo are trade marks of Skype or related entities. Use of this website constitutes acceptance of the Terms of Use and Privacy and Cookie policy.

No emergency calls with Skype
Skype is not a replacement for your telephone and can't be used for emergency calling