We have the toshiba thrive and cannot get it to download Skype---it gets stuck at 3% (for hours). We've reset the system to factory and tried; updated the system---still no luck; Toshiba troubleshooting and tech support eliminated a thrive issue; other apps download fine; web browser works; connection is strong; etc.
What do we have to do to get it to download beyond the 3%? Android OS. Thanks.