Green screen with video call

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Green screen with video call

I had an update on my android tablet version of Skype today. Prior to update I had no problems making video calls. Now the other user can hear me but only sees a green screen. I have made sure that I am on the correct camera and all. On my tablet I am seeing the view from my camera just fine, but the other end of my call does not.

 

Help.

donorjean
Novel Tourist

images.message_type_solution.altAccepted Solution

This is a manufacturer problem: eg inear the first of July, HTC gave the update from 3.32... to 3.33... to some countries but not to others such as in Canada. Heck, call HTC Canada and they go 'Huh??'. Call them and tell them you want the problem solved: release the 3.33.401.6 (Sensation)/3.33.401.106 Sensation XE to the rest of us. HTC Canada is 1-866-449-8358.

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carrielango
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Registered: 15-12-2011
Message 1 of 145 (31,022 Views)

Re: Green screen with video call

What tablet device do you have and which operating system version is it running?

Keep your Skype up to date
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Claudius
Community Manager
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Message 2 of 145 (30,925 Views)

Re: Green screen with video call

My android is
froyo.bojj3
firmware version is 2.2.
model gt-p1000 / samsung galaxy tab
kernel version 2 6 32 9

i have the same problem??
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mattack1
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Registered: 13-12-2011
Message 3 of 145 (30,913 Views)

Re: Green screen with video call

There should be a firmware upgrade to Android 2.3 available for your Galaxy Tablet. This should fix the issue for you.

Keep your Skype up to date
Did my reply answer your question? Accept it as a solution to help others, Thanks.
Claudius
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Message 4 of 145 (30,905 Views)

Re: Green screen with video call

I am waiting for this answer too.  We had two toshiba thrive tablets working perfectly. Now the person you are skyping only sees a green screen.  Trying to look up firmware updates, but have had no luck so far.  This is very frustrating.

lbehrbehr
Novel Adventurer
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Registered: 15-12-2011
Message 5 of 145 (30,895 Views)

Re: Green screen with video call

I do have the latest skype on both toshiba thrive tablets android 3.1 and still nothing but green.

lbehrbehr
Novel Adventurer
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Registered: 15-12-2011
Message 6 of 145 (30,895 Views)

Re: Green screen with video call

i have the toshiba thrive tablet. it is running android 3.1. 

 

i had no problems making video calls on skype until i updated to the latest version yesterday. 

 

Posted from Motorola Xoom
carrielango
Novel Adventurer
Kudos: 22
Posts: 4
Registered: 15-12-2011
Message 7 of 145 (30,876 Views)

Re: Green screen with video call

Same exact problem here.  I can see the video on my Toshiba Thrive of the person I am calling but the person I am calling can only see a green screen.  I have Skype v 2.6.0.75 on the Thrive and Skype v 5.7 beta on the PC that is being used to communicate with the Thrive.  HELP!!!

alfinkel24
Novel Adventurer
Kudos: 2
Posts: 3
Registered: 16-12-2011
Message 8 of 145 (30,856 Views)

Re: Green screen with video call

Please fix this issue promptly. I was able to skype with my boyfriend in Afghanistan until you pushed the update to his tablet. You guys are killing us!

Jewels812
Novel Tourist
Kudos: 3
Posts: 1
Registered: 16-12-2011
Message 9 of 145 (30,845 Views)

Re: Green screen with video call

I just installed Yahoo Messenger with the video chat plugin on my Thrive.  I was up and video chatting in a matter of minutes.  Luckily most of the folks I talk to via video chat also have Yahoo accounts.  Works great!

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alfinkel24
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Message 10 of 145 (30,828 Views)
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