[Crackling/static noise video calls and voice call...

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[Crackling/static noise video calls and voice calls Samsung Galaxy Nexus]

Hi Skype Support Network,

When I make video calls and phone calls with Skype there is a crackling/static noise on the line, which is very annoying/distracting.

  • This crackling/static noise comes and goes, there is no clear pattern to it.
  • The other side of the conversation does not hear the crackling/static noise, it's only on my side.
  • This crackling/static noise is present on the headphone, ear speaker, and general speaker on the phone.
  • When making regular cellular phone calls or when using Google Voice this crackling/static noise is not present.


Anybody else experiencing a similar issue with the sound of Skype?

Any idea what might cause this crackling/static noise and what might be done about it?

Thanks.

Victor


Phone specs: Samsung Galaxy Nexus (JOP40C) with stock Android 4.2 & WiFi (home/office network) & Net10/ATT, Skype v3.0.0.6181

VictorKerberos
Tourist
Kudos: 2
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Registered: 26-11-2012
Message 1 of 6 (6,652 Views)

Re: [Crackling/static noise video calls and voice calls Samsung Galaxy Nexus]

I'm having the same problem and I see no one has answered you yet.   Sometimes it sounds like water or a little mouse nawing too.   Is this the same for you?

 

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Spectacled
Novel Tourist
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Registered: 06-12-2012
Message 2 of 6 (6,557 Views)

Re: [Crackling/static noise video calls and voice calls Samsung Galaxy Nexus]

Seems to be a problem with recent version of Skype.  I fixed via the following.

 

http://community.skype.com/t5/Android/Continuous-Static-Noise-during-Voice-Calls/m-p/1306872#M21712

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kenpachi2009
Novel Adventurer
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Registered: 13-12-2012
Message 3 of 6 (6,498 Views)

Re: [Crackling/static noise video calls and voice calls Samsung Galaxy Nexus]

I have basically the same problem but it quiets down everytime someone talks or makes a noise besides myself, It starts getting lowder and lowder when they do not talk but this static noise is very obnoxious.

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Nixinium
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Registered: 30-12-2012
Message 4 of 6 (6,414 Views)

Re: [Crackling/static noise video calls and voice calls Samsung Galaxy Nexus]

My friend has this problem too with his Droid.  He discovered that if he initiates the call, he doesn't get the static.  If he is called or added to a call, then the static comes back.  So try being the one who starts the call.  Hope it helps!

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Sharaye
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Registered: 18-03-2013
Message 5 of 6 (6,080 Views)

Re: [Crackling/static noise video calls and voice calls Samsung Galaxy Nexus]

I have the same problem and is really very annoying. I even downloaded Skype to my ipad and it does the same thing. It can go for 30 - 40 seconds and then the static hits in for a minute or so and then clear again and then the static again.We have had a lot of rain recently and was wondering if water could be the problem. Can anyone help ???

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madampres
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Registered: 19-03-2013
Message 6 of 6 (6,051 Views)
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